Beyond Email: The Ultimate Guide to Omni-Channel Patron Birthday Celebrations in Koha LMS

When a patron celebrates a birthday, it is a golden opportunity for your library to build a lasting connection. In this tutorial, we will look at how to transform your Koha LMS into a modern, multi-channel engagement system.

Instead of relying on just one method, we will break down how to deploy a unified 3-in-1 celebration framework that hits every touchpoint:

1. Staff Client & OPAC Pop-ups (In-Person & Digital UX): Instant front-end alerts that prompt staff to wish a patron well at the desk, alongside animated greetings on the user's online dashboard.

2. Birthday Email Wish (Automated Background Queue): A robust backend script that automatically scans your database daily and creates personalized HTML emails for active, non-expired members.

3. WhatsApp Mobile Wish (Enterprise Push Messaging): A high-level architectural blueprint for securely routing push notifications directly to your patrons' smartphones.  Read more